Delete your Ctxlayer account

You can delete your Ctxlayer account and the data stored with it at any time. Deletion is permanent and cannot be undone.

Delete from inside the app

Sign in to Ctxlayer, open your account settings, and choose the account deletion option. The app asks you to confirm before anything is removed.

What gets deleted

Account deletion removes your account information, your conversation store (projects, threads, messages and summaries), your usage records, and your stored provider keys, as described in the deletion section of our privacy policy. Content you sent to an AI provider using your own key was processed by that provider under its own policy; deleting your Ctxlayer account does not delete data held by the provider.

If you cannot sign in

Email sarah@thinking-minds.com from the email address on your account, with the subject line: Delete my Ctxlayer account. We verify that the request comes from the account owner and complete verified requests within 30 days.

Retention

After deletion, a short retention period may apply to security and legal records, after which the data is removed from backups in the ordinary course, as described in the privacy policy.